Michigan-based Folk Oil Company, Inc. was seeking a more efficient way to manage its store cash. Their current cash management processes had managers running out to the bank to make deposits and buy change. Meanwhile, making sure each store has bank access close by means the company had to maintain multiple bank accounts.
“We wanted to keep managers in the store,” said Megan Ashby for Folk Oil, “and minimize the number of bank accounts and bank reconciliations required.”
Typically, finding a new cash management solution would mean multiple new vendor relationships as well as new investments in equipment and services. Finding the right solution that satisfied their needs and provided full support was essential.
The Solution
Enter Cash Depot with their revolutionary BANK IN A BOX system. BANK IN A BOX is a financial services solution for retailers and their customers. The system provides register start-of-shift funds, buy change and break bill options, and complete end-of-shift cash counting and deposit functionality.
“[BANK IN A BOX] was comparable to other bank management services,” said Ashby. “But the customer service and response time is much quicker than other services we’ve used, and it was offered at a more reasonable rate.”
In addition to in-store cash management services, the BANK IN A BOX system is designed to deliver full ATM capabilities, such as cash withdrawals in multiple denominations, and other consumer financial services. These services recycle store cash out of the store and reduce banking expenses, while helping drive more foot traffic and increasing customer loyalty.
The Results
BANK IN A BOX has generated the outcome Folk Oil was looking for – reducing both the number of bank accounts needed and keeping managers in their stores, instead of out on bank runs.
The cutting-edge technology also means less time spent counting money and more time for managers and employees to spend helping customers and managing the business.
“There was some initial training on the new cash processes,” Ashby noted. “However, I think [Cash Depot’s] customer service has been great and the response time is very quick.”
Would they recommend BANK IN A BOX for other retailers looking to improve their cash management?
“Yes,” Ashby said. “Cash Depot has provided an affordable solution with good customer support that has done exactly what we need it to do and more. Other retailers should definitely consider [BANK IN A BOX].”
